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FAQs
Answers to Your Questions
Where is my order?
Our standard procedure is to ship orders within 4 business days of the customer's purchase. If you experience a longer waiting time, we kindly ask for your patience. Alternatively, you can directly contact us for further assistance and inquiries.
You can use this link https://zoupw.com/apps/17TRACK to track it,or contact our customer service
After the product is shipped, it typically takes 3-8 business days for delivery, varying based on the customer's address. We kindly advise you to remain patient and allow a bit more time for the package to arrive.
We will send a shipping email after shipment, please check your email and spam email or contact our customer service!